الأقسام الفرعية
The Financial Risk Management and Crisis Response course focuses on developing participants' skills in analyzing and evaluating financial risks and their impact on the financial sustainability of institutions.
The course includes modern methodologies for financial risk management, such as identifying risks, measuring them, and designing mitigation strategies using global best practices.
Effective approaches to dealing with financial crises will be reviewed, including cash flow management, financial restructuring, and emergency planning.
The course covers financial hedging strategies, market risk management, and credit and liquidity risks to ensure the stability of an organization's financial performance.
Emphasis will also be placed on the use of analytical tools and predictive models to support decision-making and reduce the impact of financial crises.
The course includes practical case studies from real-life financial crises, helping participants gain practical experience applicable to their organizations.
The course is beneficial to financial analysts, executives, risk officers, and financial planners who seek to enhance their ability to predict financial risks and make proactive decisions to address them effectively.
The Environmental Risk, Crisis, and Disaster Management Efficiently course is a specialized training program that aims to enable participants to understand environmental risk management strategies and effectively respond to environmental crises and disasters. The course covers the basic concepts of environmental risk management, including analyzing potential environmental hazards such as pollution, natural disasters (such as floods and earthquakes), and industrial-related crises, as well as identifying sources of hazards and assessing their impacts on the environment and communities. Emphasis will be placed on developing rapid and effective response strategies to environmental crises, as well as developing emergency plans, cooperation between stakeholders, and the importance of coordination among various parties to ensure a comprehensive and coordinated response in critical times. The course includes best practices in mitigation strategies, such as prevention techniques, risk control, and disaster preparedness to ensure the reduction of environmental and social damage. Participants will also learn how to use environmental assessment tools and techniques to identify risks and implement emergency action plans. The course also includes practical case studies that demonstrate how to manage environmental crises and disasters in real-life situations, such as industrial pollution, chemical spills, or natural disasters. The course aims to provide participants with the skills necessary to efficiently handle environmental crises and disasters by achieving an effective response and minimizing negative impacts on the environment and community. The course is aimed at environmental managers, security and safety officials, and risk management specialists in companies and government institutions who seek to achieve a rapid and effective response to environmental disasters.
The ISO 31000 Risk Management and Effective Implementation Course is a training program that aims to introduce participants to the fundamentals of risk management and how to effectively implement the ISO 31000 system to achieve comprehensive risk management in organizations. The course covers the fundamental concepts of risk management, including identifying, assessing, controlling, and monitoring risks in accordance with the global standards provided by ISO 31000. The focus will be on risk management procedures by analyzing and identifying potential risks in various business aspects such as operations, compliance, and technology. The course also covers risk assessment techniques and the use of advanced tools such as risk scenario analysis and risk matrices to prioritize and develop risk mitigation strategies. Participants will learn how to develop a risk management plan, implement risk controls, and monitor performance to ensure rapid and effective risk response and adaptation. The course includes practical case studies that demonstrate how ISO 31000 has been implemented in real organizations to ensure operational sustainability and reduce the impact of risks on organizational performance. The course aims to enable participants to comprehensively implement the ISO 31000 system to enhance risk management capabilities and achieve organizational stability. The course is aimed at executives, risk management teams, and quality consultants who seek to achieve best practices in risk management and ensure sustainability in their organizations.
The Government Procurement and Tender Management course focuses on international best practices and standards in organizing and implementing government procurement processes to ensure transparency, efficiency, and compliance with laws and regulations.
The course covers the principles and foundations of government procurement, including preparing tender documents, evaluating bids, and managing government contracts to ensure maximum value for money.
It covers the legal and regulatory procedures for government procurement, in addition to various contracting methods such as open tendering, limited competition, and direct contracts.
Emphasis is placed on technical and financial evaluation mechanisms for bids, negotiation strategies with suppliers, and risk management associated with procurement.
The course covers technology applications in government procurement, such as digital transformation, electronic systems, and smart platforms to enhance transparency and governance.
The course is aimed at government employees, procurement officers, contract managers, and consultants who wish to develop their skills and improve the efficiency of government procurement and tendering processes.
The Advanced Procurement and Contract Management course focuses on modern strategies and effective practices to ensure efficient purchasing and contracting operations in organizations.
The course covers procurement lifecycle management, from identifying needs, preparing tenders, selecting suppliers, negotiating, contracting, and through to implementation and follow-up.
Emphasis is placed on best practices in supplier evaluation and contractual risk management to ensure quality and reduce costs.
The course covers advanced contract negotiation techniques, applying effective strategies to improve contract terms and enhance added value.
The course discusses the legal and regulatory framework for contracts and procurement, including compliance with international standards and governance.
The course targets professionals in procurement, contracts, and supply chain departments, helping them enhance performance and achieve their organizations' strategic goals.
The Purchasing Management in Accordance with International Standards course focuses on providing participants with the knowledge and skills necessary to organize and implement purchasing operations efficiently and in accordance with international best practices.
The course covers the concepts and fundamentals of purchasing management, including strategic planning, analyzing organizational needs, and identifying effective sources of supply.
The course includes international procurement standards such as ISO 20400 for sustainable procurement, which helps achieve a balance between cost, quality, and sustainability.
Purchasing procedures and policies are reviewed, with a focus on market analysis, supplier evaluation, and the preparation of purchase contracts in accordance with international laws and regulations.
The course provides advanced negotiation strategies to ensure the best prices and contractual terms with suppliers, and reduce supply-related risks.
Risk management in procurement is addressed through analyzing financial and operational risks and developing effective response plans.
The course covers digital transformation in procurement management, with a focus on e-Procurement systems and process automation to increase efficiency and transparency.
The course presents best practices in monitoring supplier performance, using Key Performance Indicators (KPIs) to ensure compliance and achievement of quality objectives.
The course includes case studies and practical applications to help participants gain practical experience in implementing international standards in their organizations.
The course is intended for purchasing managers, supply chain managers, logistics experts, and consultants seeking to enhance their skills and achieve high operational efficiency.
The Public Sector Tender and Contract Management course focuses on improving contracting and procurement processes in the government sector to ensure transparency and compliance with applicable laws and regulations.
The course covers the basic concepts of tender management, including preparing tender documents, determining evaluation criteria, and advertising mechanisms to achieve fairness and competitiveness among suppliers.
Best practices in tender and contract management are reviewed to ensure the selection of appropriate suppliers and maximum value for public money while maintaining compliance with legal and regulatory standards.
The course covers modern techniques in evaluation and tender management using electronic systems and technology to ensure proper planning and efficient and rapid tender execution.
Emphasis is also placed on negotiating and managing contracts to ensure the best terms and guarantees for government institutions, while periodically reviewing suppliers' commitments.
The course covers methods for dealing with the challenges and risks associated with public sector tendering processes, including project delays, contract amendments, and legal disputes.
Strategies are presented to develop and build the capacity of tender and contract management teams to ensure that procedures are implemented in a professional and institutional manner.
The course seeks to promote transparency and accountability at all stages of tender and contract management, thus enhancing public confidence in government.
The course is intended for government tender management officials, contract managers, legal advisors, and procurement managers who seek to improve tendering and contracting processes in accordance with the highest international standards.
The Facility Management Course according to the international standard ISO 41001/2018 is a training program that aims to introduce participants to how to implement facility management according to the ISO 41001:2018 standard for facilities management. The course covers the basic requirements of facility management, including planning, implementation, operation, and review to ensure improved operational efficiency of facilities and organizations as a whole. Emphasis will be placed on how to apply ISO 41001 standards to achieve effective facility management to ensure sustainability, safety, and comfort for all users. The course also covers facility management tools and techniques such as managing maintenance, operational costs, and human resources, as well as risk analysis and performance evaluation to ensure improved facility management. Participants will learn how to design and implement facility management strategies that focus on sustainability, cost reduction, and compliance with environmental and health requirements. The course includes practical case studies that demonstrate how to apply ISO 41001 in various facilities, such as commercial, industrial, and residential buildings, to achieve high efficiency and effectiveness in facility management. The course aims to enable participants to manage facilities sustainably in accordance with international standards, ensuring maximum utilization of facilities and efficient operations. The course is aimed at facility managers, maintenance teams, and operations managers who seek to achieve excellence in facility management according to the ISO 41001:2018 standard.
اهداف البرنامج
تنمية وجهة نظر مفيدة تجاه إدارة الموارد البشرية، وإكساب المشاركين المعارف الأساسية فيما يتعلق بإدارة الموارد البشرية، حيث إنهم يعملون فيما يتعلق بتنمية وتطوير الموارد البشرية، كما يساعد البرنامج المدير والمشرفين العاملين في التركيز على مفهوم الموارد سواء وكيفية التحكم بين الإدارة المختلفة وإدارة الموارد، وذلك لتنمية المهارات البشرية في المؤسسة، كما يساعد البرنامج إيضا في تحسين التدريب الفعال وكيفية ربط ذلك بين الادارات وإدارة الموارد كما يساعد علي التمييز علي الاستثمار في المورد البشري وتدريب التدريب على التدريب كما يساعد المدراء والمشرفون على التخطيط الوظيفي للعمليه التدريبية.بنهاية هذا البرنامج أن يكون المشاركين قادرين على:
- بلورة صورة واضحة عن اهمية إدارة الموارد البشرية في المنشأة.
- تخطيط القوى العاملة من خلال تخطيط الاحتياح من القوى العاملة.
- إعداد بطاقات وصف متكاملة تساهم في تحقيق التوافق بين الفرد ووظيفته.
- تقييم الوظائف وتسعيرها ووضع جداول وسياسات الأجور والرواتب
- رسم الاستراتيجيات التدريبية وتنفيذها … بما يحقق أقصى عائد من البرامج التدريبية التي يتم تنفيذها .
- تصميم أنظمة للحوافز ومزايا وخدمات العاملين تحفز على الأداء وتحقق الانتماء الوظيفي.
- استخدام طرق فعالة لتقييم أداء العاملين
- المساهمة في اعداد HR Canvas كاحد الادوات الاستراتيحية لإدارة الموارد البشرية
المشاركون:
المدراء ورؤساء الأقسام والمشرفون العاملون في كافة الإدارات في المنظمةالمحتويات:
الوحدة الأولية: منطلقات فكرية ومبادىء أساسية لإدارة الموارد البشرية:
- التقدم والأهمية والأهداف
- منظومة إدارة الموارد البشرية
- مبادىء وأسس علمية لإدارة الموارد البشرية
- علاقة إدارة الموارد البشرية مع باقي الإدارات وأهدافها
- الانشطة الرئسية لإدارة الموارد البسرية
الوحدة الثانية: تخطيط القوى العاملة:
- التطور والأهمية
- مراحل تخطيط القوى العاملة
- وسائل جذب القوى العاملة التي تتميز بالإبداع
- مخزون المهارات طريقة التنبؤ بالموارد البشرية
- صعوبات تخطيط الموارد البشرية كيفية مواجهتها
الوحدة الثالثة : الاختيار والتوظيف ومهارات إجراء المقابلات الشخصية:
- منظومة الاختيار والتوظيف
- الخطوات العلمية لعملية الاختيار والتوظيف
- إجراء الاختبارات النفسية والعملية والتحريرية
- مهارات إجراء المقابلات الشخصية
- اختبار القيم كأساس وضع الشخص المناسب فى الوظائف المناسبة
- طريقة إعداد السيرة الذاتية وفن المقابلات
الوحدة الرابعة : تخطيط المسار الوظيفي:
- تعريف المسار الوظيفي
- ما هو المقصود بالمسار الوظيفي ؟
- أهمية تخطيط المسار الوظيفي
- تخطيط وتنمية المسار الوظيفي على المستوى الفردي
- تعريف تخطيط وتنمية المسار الوظيفي
الوحدة الخامسة : الهياكل التنظيمية وتحليل ووصف الوظائف:
- طرق إعداد الهياكل التنظيمية
- تحليل الوظائف
- مراحل تحليل الوظيفة.
- أساليب تحليل الوظيفة
- تصنيف وتقسيم الوظائف.
- إستخدامات تحليل وصف الوظائف.
- عناصر بطاقة الوصف الوظيفي.
الوحدة السادسة: مفهوم التدريب الإستراتيجي وأهميته:
- مفهوم التدريب
- التدريب كمدخل رئيسي لإحداث التنمية
- العلاقة بين التدريب والإستثمار في رأس المال البشري
- المنهجية الحديثة لعمليات التدريب ومتطلباته.
- الفكر الحديث في التخطيط للتدريب
- المعايير الأساسية لقياس العائد من التدريب
الوحدة السابعة: تطبيق نظم التميز الإداري لتطوير الكفاءة والفعالية للموارد البشرية:
- المبادئ الأساسية التي يرتكز عليها جوانب التميز الإداري
- نظريات التحفيز والدافعية
- كيفية تحسين بيئة العمل لتحسين الفعالية
الوحدة الثامنة: تقيم أداء العاملين:
- معايير الأداء الوظيفي
- طرق ونظريات تقيم الأداء للعالمين
- تحيز المقومين وكيفية التغلب عليها
- القائمون على عملية التقييم
الوحدة التاسعة: إدارة شؤون الموظفين:
- إدارة إجازات ومغادرات وإصابات عمل وغياب الموظفين
- التعامل مع شكاوى وطلبات العاملين
- نظام التعويضات
- المسؤوليات المالية والقانونية التي تعنى بأمور العاملين
- إعداد دليل العاملين كتيب الموظف)
أساليب التدريب:
- المحاضرة القصيرة
- النقاش والحوار
- العمل ضمن مجموعات
- التمارين الجماعية
- ستطبق جميع الأدوات من خلال ورش العمل
المكان:
مصر – الإسكندرية
The Talent Management Course: Leadership, Coaching, Training, and Career Development is a specialized training program that aims to provide participants with the knowledge and skills necessary to implement effective strategies for managing and developing talent within organizations. The course focuses on enhancing leadership and coaching skills and applying coaching and career development methods to achieve the highest levels of individual and group performance.
The course will cover the fundamentals of talent management, including how to attract and hire top talent, identify employee career needs, and develop training plans that support the development of their skills and competencies. The course will also cover leadership strategies that help inspire and motivate employees to achieve excellence at work.
The course also covers career guidance and counseling as an effective method for developing leadership and professional skills, with a focus on building strong professional relationships between leaders and their subordinates. In addition, modern training tools such as e-learning and practical exercises that enhance technical and behavioral skills will be discussed.
Through the course, participants will learn how to assess training and development needs and design strategically targeted training programs, including leadership training and ongoing training. The course will also focus on talent retention strategies by offering development opportunities that encourage employees to continue and grow within the organization.
The course aims to enable leaders and managers to build a sustainable development culture within organizations and create a work environment that encourages continuous learning and long-term career development. The course targets human resources managers, training and development officers, and team managers seeking to improve their talent management skills and effectively develop their workforce.
The Ecosystem Management and Pollution Control Technology course is a comprehensive training program that aims to enable participants to understand ecosystem management strategies and how to use advanced technologies to reduce environmental pollution. The course covers basic concepts of ecosystems, such as ecological balance, interactions between organisms and their environments, and the importance of conserving biodiversity. It also highlights the different types of pollution (air, water, soil), as well as the main sources of pollution, such as industrial activities, transportation, and global warming.
سيتم التركيز على التقنيات الحديثة لإدارة المخلفات والحد من التلوث، بما في ذلك تقنيات التنقية المتقدمة، التحكم في الانبعاثات، معالجة مياه الصرف الصحي، وتقنيات الطاقة المتجددة. كما تشمل الدورة أفضل ممارسات إدارة النفايات، من إعادة التدوير، التخلص السليم، إلى التخلص الآمن من المواد السامة. سيتم تعليم المشاركين كيفية تحليل تأثيرات الأنشطة البشرية على النظم البيئية وكيفية تطوير خطط فعالة للحد من التلوث باستخدام التكنولوجيا المبتكرة.
علاوة على ذلك، تتناول الدورة التشريعات البيئية مثل قوانين حماية البيئة المحلية والدولية، وكيفية التقيد بهذه التشريعات لضمان استدامة النظم البيئية. تشمل الدورة دراسات حالة عملية توضح كيفية تنفيذ استراتيجيات السيطرة على التلوث في مختلف الصناعات مثل التصنيع، الطاقة، الزراعة، والمرافق العامة. تهدف الدورة إلى تمكين المشاركين من إدارة النظم البيئية بشكل مستدام وتقليل التأثيرات البيئية السلبية عبر استخدام تقنيات تكنولوجيا السيطرة على التلوث. تستهدف الدورة المسؤولين عن البيئة، مهندسي البيئة، وأخصائيي الحفاظ على الطبيعة في المؤسسات الحكومية والصناعية التي تسعى إلى تحقيق التوازن بين التطور الصناعي والحفاظ على البيئة.
The Waste, Hazardous Materials, and Environmental Radiation Management course is a comprehensive training program that aims to provide participants with the knowledge and skills necessary to manage waste, hazardous materials, and radioactivity safely and effectively in accordance with international standards such as ISO 14001 and global environmental standards. The course covers the fundamentals of waste and hazardous materials management, including classification, storage, transportation, and treatment, as well as procedures for handling radioactive materials to reduce environmental and health risks. Emphasis will be placed on implementing effective environmental policies to ensure compliance with local and international legislation, achieve environmental sustainability, and minimize negative impacts on the environment and society. The course also covers techniques for handling industrial, toxic, and radioactive waste, such as inspection procedures, minimizing harmful effects, and recycling, as well as best practices in treatment and safe storage techniques. Participants will learn how to design and implement effective waste management programs, including risk planning, safety awareness, and environmental compliance monitoring to ensure pollution reduction and public health protection. The course includes practical case studies that illustrate how hazardous and radioactive waste are managed in various work environments, such as the industrial, healthcare, and energy sectors. The course aims to enable participants to implement waste management strategies in accordance with environmental standards to achieve environmental sustainability and protect natural resources. The course is aimed at environmental managers, health and safety officers, waste management professionals, and workers in related industries who seek to achieve best practices in waste and hazardous materials management.
The Efficient Industrial Project Cost Management course aims to provide participants with the skills and knowledge necessary to effectively manage costs in industrial projects, with a focus on balancing costs, schedule, and project quality. The course focuses on the techniques and tools needed to identify and analyze costs at every stage of a project, from planning and execution to final delivery.
Participants will learn how to prepare a project budget, identify required resources, and allocate costs to different activities. The course will also cover cost control strategies such as fixed and variable costs and ongoing financial analysis to compare actual costs with planned costs and identify gaps. Emphasis will be placed on financial analysis tools such as reverse analysis and performance indicators to ensure effective cost control throughout the project lifecycle.
The course will also address methods for managing financial risks that may impact project costs, such as price fluctuations or changes in project requirements. It will also review best practices in cost planning and allocating resources to various activities in industrial projects to ensure project implementation within the specified budget and timeframe.
The course aims to help participants apply effective techniques for managing industrial project costs and ensuring complete control over spending through accurate monitoring techniques and sound financial decision-making. The course targets project managers, engineers, and accountants in the industrial sector who seek to achieve high efficiency in managing their project costs while improving investment returns.
The Supply Chain Management and Supplier Evaluation course provides a comprehensive understanding of best practices in planning and implementing supply strategies to ensure operational efficiency, reduce costs, and enhance competitiveness.
The course covers modern supply chain management concepts, including inventory management, strategic sourcing, and optimizing logistics performance to ensure efficient flow of materials and services.
Supplier evaluation criteria are focused on ensuring the selection of appropriate partners by analyzing quality, timeliness, and supply costs, contributing to sustainable and outstanding performance.
The course covers techniques for improving purchasing and supplier negotiations using analytical tools and data-driven decision-making to enhance spending efficiency and achieve optimal returns.
Strategies are provided to address risks associated with the supply chain, such as supply disruptions, market volatility, and operational risks, to ensure business resilience and continuity.
The course highlights the use of technology and digitalization in supply chain management, including enterprise resource planning (ERP) systems and artificial intelligence technologies to enhance efficiency and respond quickly to changes.
Supplier performance measurement tools (KPIs) are reviewed to ensure improved supply quality and adherence to standards, resulting in a strong competitive advantage.
The course focuses on developing skills for building relationships and strategic partnerships with suppliers, which contributes to achieving sustainable improvements and reducing operational costs.
The course is intended for purchasing managers, supply chain managers, supply chain experts, and consultants who want to improve supply chain performance and efficiently evaluate suppliers according to global best practices.
Customer Relationship Management (CRM) Course: Strategies and Applications
The Customer Relationship Management (CRM) Course: Strategies and Applications is a specialized training program that aims to introduce participants to how to use a customer relationship management (CRM) system to develop and improve customer engagement and enhance customer loyalty. The course focuses on innovative strategies and practical applications that help manage data and analyze customer behavior to improve the overall experience.
The course will cover the fundamentals of customer relationship management and how to build an effective CRM strategy that ensures customer needs are consistently met and customer retention rates are increased. It will also focus on techniques for collecting and analyzing customer data to discover new business opportunities and deliver personalized, effective offers.
Participants will learn how to use modern CRM tools like Salesforce and HubSpot to improve data management, automate processes, and increase sales team efficiency. Participants will also be trained on how to design targeted marketing campaigns using these tools to achieve greater engagement with existing and new customers.
The course also focuses on analyzing customer satisfaction and monitoring their interactions with the brand across multiple channels, helping identify opportunities for continuous development and improvement. It will also review the latest applications in customer relationship management, such as artificial intelligence and big data analytics, to provide personalized and flexible solutions.
The course aims to enable participants to develop an integrated CRM strategy that improves customer engagement and increases customer loyalty, contributing to long-term revenue and profit growth. The course is aimed at marketers, customer relationship managers, sales managers, and consultants seeking to improve their strategies for building strong, sustainable customer relationships.
The EPC Contract Management and Negotiation course focuses on strategies for managing and executing Engineering, Procurement and Construction (EPC) contracts to ensure projects are delivered efficiently and with high quality.
The course covers the stages of the EPC contract lifecycle, from planning and design, through procurement, implementation, and final delivery.
Discusses best practices in contract negotiation to ensure maximum value and minimize financial and legal risks.
Emphasis is placed on contractual risk management, including dispute resolution, compliance assurance, and analysis of key terms and conditions.
The course includes practical applications of real-life case studies on managing complex contracts, to ensure that projects achieve their time, financial, and technical objectives.
Aimed at project managers, engineers, lawyers, and contracts and procurement professionals who seek to enhance their skills in effectively managing EPC contracts.
The Business Process Reengineering as an Introduction to Organizational Excellence course is a training program that aims to introduce participants to the concepts and techniques of business process reengineering and how to employ them to improve organizational performance and achieve excellence. The course covers the fundamental concepts of business process reengineering (BPR), which focuses on redesigning organizational processes by eliminating unnecessary steps and improving efficiency, with the goal of achieving significant performance improvements. Emphasis will be placed on analyzing current processes, identifying opportunities for improvement, and redesigning processes to achieve high efficiency and reduce costs. The course also covers business process reengineering tools and techniques such as vertical and horizontal flow, as well as analysis and evaluation techniques to identify bottlenecks and achieve integration between different processes within an organization. Participants will learn how to implement effective reengineering projects with change management to ensure the acceptance and successful implementation of improvements. The course includes practical case studies that demonstrate how business process reengineering has been applied in organizations to achieve organizational excellence, with a focus on achieving tangible results such as increased productivity and improved customer satisfaction. The course aims to enable participants to strategically reengineer processes to promote organizational excellence and ensure sustainable growth and innovation. The course is targeted at executives, team leaders, and operations managers who seek to achieve organizational excellence by improving processes within their organizations.
The Financial Statement Preparation course aims to provide participants with the knowledge and skills necessary to prepare financial statements in accordance with international and local accounting standards. The course focuses on the concept of financial statements and their main types, such as the income statement, the statement of financial position (balance sheet), the statement of cash flows, and the statement of changes in equity.
Participants will learn how to accurately collect and analyze accounting data to prepare financial statements, while also addressing the preparation of financial reports in accordance with International Financial Reporting Standards (IFRS) or local accounting standards. They will review how assets, liabilities, revenues, and expenses are treated and determine how to accurately record them in financial statements.
The course will also address the importance of financial statements in financial decision-making by management, auditors, and investors, as well as how to interpret financial statements to better understand an organization's financial position. It will also address common challenges in preparing financial statements and how to address them, such as verifying accounting valuations or reconciling accounts.
The course aims to enable participants to prepare financial statements accurately and professionally, ensuring compliance with the required accounting standards, and understanding the relationship between financial statements and their use in making sound financial decisions. The course targets accountants, auditors, and financial managers working in companies or organizations who need to develop their skills in preparing and analyzing financial statements.