الأقسام الفرعية
The Financial Risk Management and Crisis Response course focuses on developing participants' skills in analyzing and evaluating financial risks and their impact on the financial sustainability of institutions.
The course includes modern methodologies for financial risk management, such as identifying risks, measuring them, and designing mitigation strategies using global best practices.
Effective approaches to dealing with financial crises will be reviewed, including cash flow management, financial restructuring, and emergency planning.
The course covers financial hedging strategies, market risk management, and credit and liquidity risks to ensure the stability of an organization's financial performance.
Emphasis will also be placed on the use of analytical tools and predictive models to support decision-making and reduce the impact of financial crises.
The course includes practical case studies from real-life financial crises, helping participants gain practical experience applicable to their organizations.
The course is beneficial to financial analysts, executives, risk officers, and financial planners who seek to enhance their ability to predict financial risks and make proactive decisions to address them effectively.
The Environmental Risk, Crisis, and Disaster Management Efficiently course is a specialized training program that aims to enable participants to understand environmental risk management strategies and effectively respond to environmental crises and disasters. The course covers the basic concepts of environmental risk management, including analyzing potential environmental hazards such as pollution, natural disasters (such as floods and earthquakes), and industrial-related crises, as well as identifying sources of hazards and assessing their impacts on the environment and communities. Emphasis will be placed on developing rapid and effective response strategies to environmental crises, as well as developing emergency plans, cooperation between stakeholders, and the importance of coordination among various parties to ensure a comprehensive and coordinated response in critical times. The course includes best practices in mitigation strategies, such as prevention techniques, risk control, and disaster preparedness to ensure the reduction of environmental and social damage. Participants will also learn how to use environmental assessment tools and techniques to identify risks and implement emergency action plans. The course also includes practical case studies that demonstrate how to manage environmental crises and disasters in real-life situations, such as industrial pollution, chemical spills, or natural disasters. The course aims to provide participants with the skills necessary to efficiently handle environmental crises and disasters by achieving an effective response and minimizing negative impacts on the environment and community. The course is aimed at environmental managers, security and safety officials, and risk management specialists in companies and government institutions who seek to achieve a rapid and effective response to environmental disasters.
The ISO 31000 Risk Management and Effective Implementation Course is a training program that aims to introduce participants to the fundamentals of risk management and how to effectively implement the ISO 31000 system to achieve comprehensive risk management in organizations. The course covers the fundamental concepts of risk management, including identifying, assessing, controlling, and monitoring risks in accordance with the global standards provided by ISO 31000. The focus will be on risk management procedures by analyzing and identifying potential risks in various business aspects such as operations, compliance, and technology. The course also covers risk assessment techniques and the use of advanced tools such as risk scenario analysis and risk matrices to prioritize and develop risk mitigation strategies. Participants will learn how to develop a risk management plan, implement risk controls, and monitor performance to ensure rapid and effective risk response and adaptation. The course includes practical case studies that demonstrate how ISO 31000 has been implemented in real organizations to ensure operational sustainability and reduce the impact of risks on organizational performance. The course aims to enable participants to comprehensively implement the ISO 31000 system to enhance risk management capabilities and achieve organizational stability. The course is aimed at executives, risk management teams, and quality consultants who seek to achieve best practices in risk management and ensure sustainability in their organizations.
The Government Procurement and Tender Management course focuses on international best practices and standards in organizing and implementing government procurement processes to ensure transparency, efficiency, and compliance with laws and regulations.
The course covers the principles and foundations of government procurement, including preparing tender documents, evaluating bids, and managing government contracts to ensure maximum value for money.
It covers the legal and regulatory procedures for government procurement, in addition to various contracting methods such as open tendering, limited competition, and direct contracts.
Emphasis is placed on technical and financial evaluation mechanisms for bids, negotiation strategies with suppliers, and risk management associated with procurement.
The course covers technology applications in government procurement, such as digital transformation, electronic systems, and smart platforms to enhance transparency and governance.
The course is aimed at government employees, procurement officers, contract managers, and consultants who wish to develop their skills and improve the efficiency of government procurement and tendering processes.
The Advanced Procurement and Contract Management course focuses on modern strategies and effective practices to ensure efficient purchasing and contracting operations in organizations.
The course covers procurement lifecycle management, from identifying needs, preparing tenders, selecting suppliers, negotiating, contracting, and through to implementation and follow-up.
Emphasis is placed on best practices in supplier evaluation and contractual risk management to ensure quality and reduce costs.
The course covers advanced contract negotiation techniques, applying effective strategies to improve contract terms and enhance added value.
The course discusses the legal and regulatory framework for contracts and procurement, including compliance with international standards and governance.
The course targets professionals in procurement, contracts, and supply chain departments, helping them enhance performance and achieve their organizations' strategic goals.
The Purchasing Management in Accordance with International Standards course focuses on providing participants with the knowledge and skills necessary to organize and implement purchasing operations efficiently and in accordance with international best practices.
The course covers the concepts and fundamentals of purchasing management, including strategic planning, analyzing organizational needs, and identifying effective sources of supply.
The course includes international procurement standards such as ISO 20400 for sustainable procurement, which helps achieve a balance between cost, quality, and sustainability.
Purchasing procedures and policies are reviewed, with a focus on market analysis, supplier evaluation, and the preparation of purchase contracts in accordance with international laws and regulations.
The course provides advanced negotiation strategies to ensure the best prices and contractual terms with suppliers, and reduce supply-related risks.
Risk management in procurement is addressed through analyzing financial and operational risks and developing effective response plans.
The course covers digital transformation in procurement management, with a focus on e-Procurement systems and process automation to increase efficiency and transparency.
The course presents best practices in monitoring supplier performance, using Key Performance Indicators (KPIs) to ensure compliance and achievement of quality objectives.
The course includes case studies and practical applications to help participants gain practical experience in implementing international standards in their organizations.
The course is intended for purchasing managers, supply chain managers, logistics experts, and consultants seeking to enhance their skills and achieve high operational efficiency.
The Public Sector Tender and Contract Management course focuses on improving contracting and procurement processes in the government sector to ensure transparency and compliance with applicable laws and regulations.
The course covers the basic concepts of tender management, including preparing tender documents, determining evaluation criteria, and advertising mechanisms to achieve fairness and competitiveness among suppliers.
Best practices in tender and contract management are reviewed to ensure the selection of appropriate suppliers and maximum value for public money while maintaining compliance with legal and regulatory standards.
The course covers modern techniques in evaluation and tender management using electronic systems and technology to ensure proper planning and efficient and rapid tender execution.
Emphasis is also placed on negotiating and managing contracts to ensure the best terms and guarantees for government institutions, while periodically reviewing suppliers' commitments.
The course covers methods for dealing with the challenges and risks associated with public sector tendering processes, including project delays, contract amendments, and legal disputes.
Strategies are presented to develop and build the capacity of tender and contract management teams to ensure that procedures are implemented in a professional and institutional manner.
The course seeks to promote transparency and accountability at all stages of tender and contract management, thus enhancing public confidence in government.
The course is intended for government tender management officials, contract managers, legal advisors, and procurement managers who seek to improve tendering and contracting processes in accordance with the highest international standards.
The Facility Management Course according to the international standard ISO 41001/2018 is a training program that aims to introduce participants to how to implement facility management according to the ISO 41001:2018 standard for facilities management. The course covers the basic requirements of facility management, including planning, implementation, operation, and review to ensure improved operational efficiency of facilities and organizations as a whole. Emphasis will be placed on how to apply ISO 41001 standards to achieve effective facility management to ensure sustainability, safety, and comfort for all users. The course also covers facility management tools and techniques such as managing maintenance, operational costs, and human resources, as well as risk analysis and performance evaluation to ensure improved facility management. Participants will learn how to design and implement facility management strategies that focus on sustainability, cost reduction, and compliance with environmental and health requirements. The course includes practical case studies that demonstrate how to apply ISO 41001 in various facilities, such as commercial, industrial, and residential buildings, to achieve high efficiency and effectiveness in facility management. The course aims to enable participants to manage facilities sustainably in accordance with international standards, ensuring maximum utilization of facilities and efficient operations. The course is aimed at facility managers, maintenance teams, and operations managers who seek to achieve excellence in facility management according to the ISO 41001:2018 standard.
دورة إدارة المواهب: القيادة والتوجيه والتدريب والتطوير الوظيفي هي برنامج تدريبي متخصص يهدف إلى تزويد المشاركين بالمعرفة والمهارات اللازمة لتطبيق استراتيجيات فعّالة في إدارة وتطوير المواهب داخل المنظمات. تركز الدورة على تعزيز مهارات القيادة والتوجيه وتطبيق أساليب التدريب والتطوير الوظيفي لتحقيق أعلى مستوى من الأداء الفردي والجماعي.
ستتناول الدورة أساسيات إدارة المواهب، بما في ذلك كيفية استقطاب وتوظيف أفضل الكفاءات، وتحديد الاحتياجات المهنية للموظفين، وكيفية وضع خطط تدريبية تدعم تطوير مهاراتهم وكفاءاتهم. كما ستشمل الدورة استراتيجيات القيادة التي تساعد في إلهام وتحفيز الموظفين لتحقيق التميز في العمل.
تغطي الدورة أيضًا التوجيه والإرشاد المهني كأسلوب فعال لتنمية المهارات القيادية والمهنية، مع التركيز على كيفية بناء علاقة مهنية قوية بين القادة ومرؤوسيهم. بالإضافة إلى ذلك، ستتم مناقشة أدوات التدريب الحديثة مثل التدريب الإلكتروني والتمرينات العملية التي تعزز من المهارات الفنية والسلوكية.
من خلال الدورة، سيتعلم المشاركون كيفية تقييم احتياجات التدريب والتطوير، وتصميم برامج تدريبية موجهة بشكل استراتيجي، بما في ذلك التدريب على القيادة و التدريب المستمر. كما سيتم التركيز على استراتيجيات الاحتفاظ بالمواهب من خلال تقديم فرص تطويرية تشجع الموظفين على الاستمرار والنمو داخل المنظمة.
تهدف الدورة إلى تمكين القادة والمديرين من بناء ثقافة تطوير مستدامة داخل المنظمات، وتحقيق بيئة عمل تشجع على التعلم المستمر وتحقيق التطوير الوظيفي طويل الأمد. تستهدف الدورة مديري الموارد البشرية، المسؤولين عن التدريب والتطوير، ومديري الفرق الذين يسعون لتحسين مهاراتهم في إدارة المواهب وتطوير كوادرهم بشكل فعّال.
The Ecosystem Management and Pollution Control Technology course is a comprehensive training program that aims to enable participants to understand ecosystem management strategies and how to use advanced technologies to reduce environmental pollution. The course covers basic concepts of ecosystems, such as ecological balance, interactions between organisms and their environments, and the importance of conserving biodiversity. It also highlights the different types of pollution (air, water, soil), as well as the main sources of pollution, such as industrial activities, transportation, and global warming.
سيتم التركيز على التقنيات الحديثة لإدارة المخلفات والحد من التلوث، بما في ذلك تقنيات التنقية المتقدمة، التحكم في الانبعاثات، معالجة مياه الصرف الصحي، وتقنيات الطاقة المتجددة. كما تشمل الدورة أفضل ممارسات إدارة النفايات، من إعادة التدوير، التخلص السليم، إلى التخلص الآمن من المواد السامة. سيتم تعليم المشاركين كيفية تحليل تأثيرات الأنشطة البشرية على النظم البيئية وكيفية تطوير خطط فعالة للحد من التلوث باستخدام التكنولوجيا المبتكرة.
علاوة على ذلك، تتناول الدورة التشريعات البيئية مثل قوانين حماية البيئة المحلية والدولية، وكيفية التقيد بهذه التشريعات لضمان استدامة النظم البيئية. تشمل الدورة دراسات حالة عملية توضح كيفية تنفيذ استراتيجيات السيطرة على التلوث في مختلف الصناعات مثل التصنيع، الطاقة، الزراعة، والمرافق العامة. تهدف الدورة إلى تمكين المشاركين من إدارة النظم البيئية بشكل مستدام وتقليل التأثيرات البيئية السلبية عبر استخدام تقنيات تكنولوجيا السيطرة على التلوث. تستهدف الدورة المسؤولين عن البيئة، مهندسي البيئة، وأخصائيي الحفاظ على الطبيعة في المؤسسات الحكومية والصناعية التي تسعى إلى تحقيق التوازن بين التطور الصناعي والحفاظ على البيئة.
The Waste, Hazardous Materials, and Environmental Radiation Management course is a comprehensive training program that aims to provide participants with the knowledge and skills necessary to manage waste, hazardous materials, and radioactivity safely and effectively in accordance with international standards such as ISO 14001 and global environmental standards. The course covers the fundamentals of waste and hazardous materials management, including classification, storage, transportation, and treatment, as well as procedures for handling radioactive materials to reduce environmental and health risks. Emphasis will be placed on implementing effective environmental policies to ensure compliance with local and international legislation, achieve environmental sustainability, and minimize negative impacts on the environment and society. The course also covers techniques for handling industrial, toxic, and radioactive waste, such as inspection procedures, minimizing harmful effects, and recycling, as well as best practices in treatment and safe storage techniques. Participants will learn how to design and implement effective waste management programs, including risk planning, safety awareness, and environmental compliance monitoring to ensure pollution reduction and public health protection. The course includes practical case studies that illustrate how hazardous and radioactive waste are managed in various work environments, such as the industrial, healthcare, and energy sectors. The course aims to enable participants to implement waste management strategies in accordance with environmental standards to achieve environmental sustainability and protect natural resources. The course is aimed at environmental managers, health and safety officers, waste management professionals, and workers in related industries who seek to achieve best practices in waste and hazardous materials management.
The Efficient Industrial Project Cost Management course aims to provide participants with the skills and knowledge necessary to effectively manage costs in industrial projects, with a focus on balancing costs, schedule, and project quality. The course focuses on the techniques and tools needed to identify and analyze costs at every stage of a project, from planning and execution to final delivery.
Participants will learn how to prepare a project budget, identify required resources, and allocate costs to different activities. The course will also cover cost control strategies such as fixed and variable costs and ongoing financial analysis to compare actual costs with planned costs and identify gaps. Emphasis will be placed on financial analysis tools such as reverse analysis and performance indicators to ensure effective cost control throughout the project lifecycle.
The course will also address methods for managing financial risks that may impact project costs, such as price fluctuations or changes in project requirements. It will also review best practices in cost planning and allocating resources to various activities in industrial projects to ensure project implementation within the specified budget and timeframe.
The course aims to help participants apply effective techniques for managing industrial project costs and ensuring complete control over spending through accurate monitoring techniques and sound financial decision-making. The course targets project managers, engineers, and accountants in the industrial sector who seek to achieve high efficiency in managing their project costs while improving investment returns.
The Supply Chain Management and Supplier Evaluation course provides a comprehensive understanding of best practices in planning and implementing supply strategies to ensure operational efficiency, reduce costs, and enhance competitiveness.
The course covers modern supply chain management concepts, including inventory management, strategic sourcing, and optimizing logistics performance to ensure efficient flow of materials and services.
Supplier evaluation criteria are focused on ensuring the selection of appropriate partners by analyzing quality, timeliness, and supply costs, contributing to sustainable and outstanding performance.
The course covers techniques for improving purchasing and supplier negotiations using analytical tools and data-driven decision-making to enhance spending efficiency and achieve optimal returns.
Strategies are provided to address risks associated with the supply chain, such as supply disruptions, market volatility, and operational risks, to ensure business resilience and continuity.
The course highlights the use of technology and digitalization in supply chain management, including enterprise resource planning (ERP) systems and artificial intelligence technologies to enhance efficiency and respond quickly to changes.
Supplier performance measurement tools (KPIs) are reviewed to ensure improved supply quality and adherence to standards, resulting in a strong competitive advantage.
The course focuses on developing skills for building relationships and strategic partnerships with suppliers, which contributes to achieving sustainable improvements and reducing operational costs.
The course is intended for purchasing managers, supply chain managers, supply chain experts, and consultants who want to improve supply chain performance and efficiently evaluate suppliers according to global best practices.
دورة إدارة علاقات العملاء (CRM): استراتيجيات وتطبيقات
دورة إدارة علاقات العملاء (CRM): استراتيجيات وتطبيقات هي برنامج تدريبي متخصص يهدف إلى تعريف المشاركين بكيفية استخدام نظام إدارة علاقات العملاء (CRM) لتطوير وتحسين التفاعل مع العملاء وتعزيز الولاء لديهم. تركز الدورة على استراتيجيات مبتكرة وتطبيقات عملية تساعد في إدارة البيانات وتحليل سلوك العملاء لتحسين التجربة الشاملة.
ستغطي الدورة أساسيات إدارة علاقات العملاء وكيفية بناء استراتيجية CRM فعالة تضمن تلبية احتياجات العملاء بشكل مستمر، وزيادة معدل الاحتفاظ بالعملاء. كما سيتم التركيز على تقنيات جمع وتحليل بيانات العملاء لاكتشاف الفرص التجارية الجديدة وتقديم عروض مخصصة وفعالة.
سيتعلم المشاركون كيفية استخدام أدوات CRM الحديثة مثل Salesforce و HubSpot لتحسين إدارة البيانات، وأتمتة العمليات، وزيادة كفاءة فرق المبيعات. سيتم أيضاً تدريب المشاركين على كيفية تصميم حملات تسويقية موجهة باستخدام هذه الأدوات لتحقيق تفاعل أكبر مع العملاء الحاليين والجدد.
تركز الدورة أيضًا على تحليل رضا العملاء و مراقبة تفاعلاتهم مع العلامة التجارية عبر قنوات متعددة، مما يساعد في تحديد الفرص للتطوير والتحسين المستمر. كما سيتم استعراض أحدث التطبيقات في إدارة علاقات العملاء مثل الذكاء الاصطناعي وتحليل البيانات الكبيرة لتقديم حلول شخصية ومرنة.
تهدف الدورة إلى تمكين المشاركين من تطوير استراتيجية CRM متكاملة تؤدي إلى تحسين التفاعل مع العملاء وزيادة الولاء لهم، مما يساهم في تحقيق نمو طويل الأمد في الإيرادات والأرباح. تستهدف الدورة المسوقين، مديري علاقات العملاء، مديري المبيعات، والمستشارين الذين يسعون إلى تحسين استراتيجياتهم في بناء علاقات قوية ومستدامة مع العملاء.
The EPC Contract Management and Negotiation course focuses on strategies for managing and executing Engineering, Procurement and Construction (EPC) contracts to ensure projects are delivered efficiently and with high quality.
The course covers the stages of the EPC contract lifecycle, from planning and design, through procurement, implementation, and final delivery.
Discusses best practices in contract negotiation to ensure maximum value and minimize financial and legal risks.
Emphasis is placed on contractual risk management, including dispute resolution, compliance assurance, and analysis of key terms and conditions.
The course includes practical applications of real-life case studies on managing complex contracts, to ensure that projects achieve their time, financial, and technical objectives.
Aimed at project managers, engineers, lawyers, and contracts and procurement professionals who seek to enhance their skills in effectively managing EPC contracts.
The Business Process Reengineering as an Introduction to Organizational Excellence course is a training program that aims to introduce participants to the concepts and techniques of business process reengineering and how to employ them to improve organizational performance and achieve excellence. The course covers the fundamental concepts of business process reengineering (BPR), which focuses on redesigning organizational processes by eliminating unnecessary steps and improving efficiency, with the goal of achieving significant performance improvements. Emphasis will be placed on analyzing current processes, identifying opportunities for improvement, and redesigning processes to achieve high efficiency and reduce costs. The course also covers business process reengineering tools and techniques such as vertical and horizontal flow, as well as analysis and evaluation techniques to identify bottlenecks and achieve integration between different processes within an organization. Participants will learn how to implement effective reengineering projects with change management to ensure the acceptance and successful implementation of improvements. The course includes practical case studies that demonstrate how business process reengineering has been applied in organizations to achieve organizational excellence, with a focus on achieving tangible results such as increased productivity and improved customer satisfaction. The course aims to enable participants to strategically reengineer processes to promote organizational excellence and ensure sustainable growth and innovation. The course is targeted at executives, team leaders, and operations managers who seek to achieve organizational excellence by improving processes within their organizations.
The Financial Statement Preparation course aims to provide participants with the knowledge and skills necessary to prepare financial statements in accordance with international and local accounting standards. The course focuses on the concept of financial statements and their main types, such as the income statement, the statement of financial position (balance sheet), the statement of cash flows, and the statement of changes in equity.
Participants will learn how to accurately collect and analyze accounting data to prepare financial statements, while also addressing the preparation of financial reports in accordance with International Financial Reporting Standards (IFRS) or local accounting standards. They will review how assets, liabilities, revenues, and expenses are treated and determine how to accurately record them in financial statements.
The course will also address the importance of financial statements in financial decision-making by management, auditors, and investors, as well as how to interpret financial statements to better understand an organization's financial position. It will also address common challenges in preparing financial statements and how to address them, such as verifying accounting valuations or reconciling accounts.
The course aims to enable participants to prepare financial statements accurately and professionally, ensuring compliance with the required accounting standards, and understanding the relationship between financial statements and their use in making sound financial decisions. The course targets accountants, auditors, and financial managers working in companies or organizations who need to develop their skills in preparing and analyzing financial statements.
إعداد وبناء الخطط التدريبية وقياس العائد منها
تعتبر إعداد الخطط التدريبية عنصرًا أساسيًا في تطوير الكوادر البشرية وتعزيز الأداء المؤسسي، حيث تهدف إلى تصميم وتنفيذ برامج تدريبية فعالة تلبي احتياجات الأفراد والمنظمات، مع ضمان تحقيق عائد استثماري واضح للتدريب.
تتناول هذه الدورة الخطوات المنهجية لتصميم الخطط التدريبية، بدءًا من تحليل الاحتياجات التدريبية (TNA)، مرورًا بـ تحديد الأهداف التدريبية، وتصميم المناهج والمحتوى التدريبي، واختيار أساليب التدريب المناسبة، وانتهاءً بتنفيذ البرامج التدريبية وفق أفضل الممارسات العالمية.
كما تركز الدورة على قياس أثر التدريب باستخدام نماذج تقييم متقدمة، مثل نموذج كيركباتريك لتقييم التدريب على عدة مستويات (ردود الفعل، التعلم، السلوك، والنتائج)، ونموذج العائد على الاستثمار (ROI) لقياس التأثير المالي، مما يساعد في اتخاذ قرارات تدريبية مستنيرة.
بالإضافة إلى ذلك، سيتم استعراض أحدث التقنيات في مجال التدريب، مثل التعلم الإلكتروني، الواقع الافتراضي، والذكاء الاصطناعي في التدريب، لضمان تقديم تجارب تعليمية تفاعلية وفعالة.
تستهدف هذه الدورة مديري الموارد البشرية، مسؤولي التدريب، والاستشاريين في مجال التطوير المؤسسي، وتساعدهم على تصميم برامج تدريبية استراتيجية تحقق أقصى قيمة ممكنة للمنظمات، مما يسهم في تحسين الأداء التنظيمي وتعزيز التنافسية في السوق.