The Large Language Models course is a training program that aims to enable participants to understand and apply large language models (LLMs) such as GPT, BERT, and other advanced models in natural language processing. The course covers the basic concepts of large language models, how to train them, and how to apply them to a variety of tasks such as translation, summarization, question answering, and sentiment analysis. Emphasis will be placed on the concept of deep learning and techniques such as generative neural networks and transformers used in training large language models. The course also covers how to improve model performance through supervised and unsupervised learning, and the use of techniques such as fine-tuning to tailor models to specific needs. Participants will learn how to use tools such as Hugging Face and TensorFlow to develop large language models and improve their performance. The course includes applied projects and practical case studies aimed at developing skills for using large language models in various industries such as healthcare, education, finance, and business. The course aims to provide a deep understanding of how large language models work and their practical applications in improving automation, delivering intelligent insights, and enhancing customer engagement. The course is aimed at developers, AI researchers, and natural language processing professionals seeking to acquire advanced skills in working with large language models.

The Advanced International Procurement Systems and Techniques course is a comprehensive training program that aims to introduce participants to the latest advanced systems and techniques in international purchasing and how to effectively manage the global supply chain. The course focuses on international purchasing strategies and negotiation procedures with suppliers from various countries to ensure the availability of goods and services of the highest quality at the best cost.

Participants will learn how to select international suppliers and manage international purchasing contracts in compliance with international legal standards and customs regulations. Advanced negotiation techniques will also be highlighted to help achieve the best offers in international purchasing deals.

The course also covers dealing with challenges associated with international sourcing, such as exchange rate fluctuations, taxes and customs, and local regulations in different countries. Participants will learn best practices for managing risks associated with international purchasing, such as shipment insurance and procedures for dealing with delays.

The course aims to enable participants to improve international purchasing strategies to achieve integration and efficiency in purchasing and supply operations. The course is aimed at purchasing managers, supply chain managers, and supply chain managers in companies operating in global markets.

The ISO 20000 Technical Support Management Systems course is a training program that aims to develop participants' skills in managing IT services according to the international standard ISO 20000. The course covers the basic concepts of IT service management, the technical support delivery process, and best practices for quality assurance. Emphasis will be placed on applying the ISO 20000 framework to the design and implementation of technical support services, with an emphasis on achieving efficiency and effectiveness in the provision of support and maintenance of IT systems. The course also covers request management, incident response, process improvement, and performance measurement to ensure high-quality and effective service delivery. Participants will learn how to develop technical support policies and procedures, implement continuous improvement strategies, and ensure compliance with ISO 20000 standards. The course includes practical case studies, applied exercises, and performance evaluation tools to enhance practical understanding. It also aims to develop skills in quality measurement and performance analysis to ensure efficient technical support delivery. The course is aimed at IT managers, technical support teams, and IT consultants seeking to achieve sustainable improvement in technical support services using ISO 20000 standards.

The ISO 20000 IT Service Management System (ITSM) course is a training program that aims to introduce participants to the principles and requirements of the ISO 20000 standard and how to apply it to improve the quality of IT services within organizations. The course covers the fundamental concepts of IT Service Management (ITSM), including service design, incident and problem management, and ensuring service continuity in line with business requirements. Emphasis will be placed on implementing the ISO 20000 framework to improve the efficiency and reliability of IT services and enhance customer and stakeholder satisfaction. The course also covers service management tools and techniques such as gap analysis, implementing continuous improvement processes, and conducting internal audits to ensure compliance with the ISO 20000 standard. Participants will learn how to evaluate and improve IT service performance, manage operational risks, and integrate with other standards such as ITIL. The course includes practical case studies that demonstrate how to implement the ISO 20000 IT Service Management system in various business environments to enhance operational efficiency and achieve organizational excellence. The course aims to enable participants to develop and implement an effective IT Service Management system in accordance with international best practices. The course is aimed at IT managers, technical support teams, and technical service management professionals who seek to improve the performance and reliability of IT services within their organizations.