Course
Implementing Total Quality Management (TQM) in compliance with ISO
The Total Quality Management (TQM) Implementation Course in Compliance with ISO is a training program that aims to introduce participants to the fundamentals of Total Quality Management (TQM) and how to apply it in organizations in accordance with ISO standards to achieve sustainable improvement in performance and quality. The course covers the core concepts of TQM, which include customer focus, continuous improvement, employee involvement, and data-driven decision making. It also explores how to integrate TQM principles with international standards such as ISO 9001 to ensure quality excellence and compliance with global requirements. Emphasis will be placed on improvement tools and methods such as the PDCA (Plan, Do, Check, Act) cycle and performance measurement techniques, in addition to practical case studies that demonstrate how TQM has been successfully implemented in various business environments. Participants will learn how to design quality strategies and implement sustainable change at all levels of the organization while ensuring full compliance with ISO standards. The course aims to enable participants to use TQM as a basis for achieving continuous improvement in corporate processes and procedures while enhancing innovation and efficiency. The course is aimed at executives, quality teams, and continuous improvement managers who seek to achieve organizational excellence through the application of Total Quality Management (TQM) in accordance with ISO standards.
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