Course
بطاقة الأداء المتوازن BSC
دورة بطاقة الأداء المتوازن (BSC) هي برنامج تدريبي يهدف إلى تزويد المشاركين بالمعرفة والمهارات اللازمة لتطبيق نظام بطاقة الأداء المتوازن كأداة استراتيجية لقياس وتحسين أداء المؤسسات. تركز الدورة على فهم مفهوم بطاقة الأداء المتوازن وكيفية استخدامها لربط الأهداف الاستراتيجية مع نتائج الأداء الفعلي.
سيتعلم المشاركون كيفية وضع مؤشرات الأداء الرئيسية (KPIs) عبر أبعاد بطاقة الأداء المتوازن الأربعة: المالية، العملاء، العمليات الداخلية، والتعلم والنمو. كما سيتم تدريبهم على كيفية تحديد الأهداف الاستراتيجية و مراقبة الأداء بشكل مستمر باستخدام هذه الأداة لتحقيق التميز المؤسسي.
تشمل الدورة أيضًا تقنيات تحليل البيانات و أدوات التصور البياني لتحليل نتائج بطاقة الأداء المتوازن وتفسيرها بشكل صحيح. سيتم تسليط الضوء على أهمية التنسيق بين الأقسام المختلفة داخل المؤسسة لضمان تحقيق الأهداف الاستراتيجية وتحقيق التوازن بين الأداء المالي والعمليات.
تهدف الدورة إلى مساعدة المشاركين في تطوير استراتيجيات قائمة على البيانات لتحسين الأداء المؤسسي. تَستهدف الدورة مديري التخطيط الاستراتيجي، المحللين، والمديرين التنفيذيين في المؤسسات التي تسعى إلى تحقيق التميز التنظيمي باستخدام أدوات قياس الأداء الحديثة.
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