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التميز الإداري وفقاً لمعايير الجودة العالمية
دورة التميز الإداري وفقاً لمعايير الجودة العالمية هي برنامج تدريبي متخصص يهدف إلى تزويد المشاركين بالمعرفة والمهارات اللازمة لتحقيق التميز الإداري في المؤسسات وفقاً لأحدث معايير الجودة العالمية. تركز الدورة على تبني ممارسات وأساليب فعالة تساعد المؤسسات على تحسين أدائها وتحقيق أهدافها الاستراتيجية من خلال الجودة والابتكار المستدام.
سيتم تدريب المشاركين على تطبيق معايير الجودة العالمية مثل ISO 9001 و EFQM في الإدارة الإدارية والعمليات اليومية للمؤسسات، مع التركيز على تطوير استراتيجيات التحسين المستمر، وزيادة الفعالية التشغيلية، وتقليل التكاليف. سيتم استعراض الأساليب المبتكرة لإدارة الجودة داخل المؤسسات وتحقيق التميز الإداري في مختلف المجالات.
تشمل الدورة مفاهيم أساسية مثل التخطيط الاستراتيجي، القيادة المؤثرة، وقياس الأداء من خلال مؤشرات قياس الأداء (KPIs)، بالإضافة إلى تطبيق مفهوم الجودة الشاملة و التحسين المستمر. كما سيتم التركيز على بناء بيئة عمل تشجع على التعاون، والإبداع، وتعزيز التواصل بين مختلف فرق العمل داخل المنظمة.
تهدف الدورة إلى تمكين المديرين والمسؤولين من تنفيذ أنظمة الجودة العالمية داخل مؤسساتهم وتحقيق التميز الإداري، مما يسهم في تعزيز القدرة التنافسية وتطوير عمليات التحسين المستمر. تستهدف الدورة القادة والمديرين في الشركات والمؤسسات التي تسعى لتطبيق معايير الجودة العالمية في إدارة الأعمال وتحقيق التميز الإداري المستدام.
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