الأقسام الفرعية
Course classifications
Digital Transformation and Governance
- Education and Training
Measurement and evaluation
Quality and Institutional Excellence
Integrated Services Management
Food Safety and Quality Management
Accounting and Finance
- Investment
- Foreign trade and feasibility study
- Auditing and review
- Zakat and income tax
- Management Accounting and Cost Accounting
- Government accounting and privatization
- Financial accounting
- Accounting in the petroleum sector
- Budgeting, Planning and Financial Analysis
- Finance and banking
- Laws, Governance and Anti-Money Laundering
Supply Chain Management
Leadership and Strategy
Public Relations and Marketing
Human Resources and Development
Engineering and Maintenance
تصنيفات المنتج
- Education and Training
- Integrated Services Management
- Food Safety and Quality Management
- Accounting and Finance
- Supply Chain Management
- Leadership and Strategy
- Public Relations and Marketing
- Human Resources and Development
- Engineering and Maintenance
- Digital Transformation and Governance
- Quality and Institutional Excellence
The ISO 30401 Knowledge Management System course is a training program that aims to introduce participants to the fundamentals of knowledge management and how to apply the ISO 30401 standard to achieve effective knowledge management within an organization. The course covers the basic requirements of a knowledge management system according to ISO 30401, including identifying, managing, and protecting vital knowledge within the business environment. Emphasis will be placed on designing and implementing knowledge management strategies that contribute to improving organizational performance by effectively utilizing knowledge to promote innovation, sustainable development, and achieving organizational excellence. The course also covers knowledge management tools and techniques, such as developing knowledge management policies, sharing knowledge across teams, and fostering a culture of continuous learning within the organization. Participants will learn how to review and analyze knowledge management shortcomings and implement the systems necessary to develop a comprehensive knowledge management strategy. The course includes practical case studies that demonstrate how ISO 30401 has been applied in organizations to achieve sustainable improvements in knowledge sharing and innovation. The course aims to enable participants to effectively implement ISO 30401 to enhance an organization's competitiveness and achieve sustainable knowledge management. The course is aimed at managers, knowledge management teams, and business consultants who seek to achieve organizational excellence by improving knowledge management according to the ISO 30401 standard.
The ISO 20000 IT Service Management System (ITSM) course is a training program that aims to introduce participants to the principles and requirements of the ISO 20000 standard and how to apply it to improve the quality of IT services within organizations. The course covers the fundamental concepts of IT Service Management (ITSM), including service design, incident and problem management, and ensuring service continuity in line with business requirements. Emphasis will be placed on implementing the ISO 20000 framework to improve the efficiency and reliability of IT services and enhance customer and stakeholder satisfaction. The course also covers service management tools and techniques such as gap analysis, implementing continuous improvement processes, and conducting internal audits to ensure compliance with the ISO 20000 standard. Participants will learn how to evaluate and improve IT service performance, manage operational risks, and integrate with other standards such as ITIL. The course includes practical case studies that demonstrate how to implement the ISO 20000 IT Service Management system in various business environments to enhance operational efficiency and achieve organizational excellence. The course aims to enable participants to develop and implement an effective IT Service Management system in accordance with international best practices. The course is aimed at IT managers, technical support teams, and technical service management professionals who seek to improve the performance and reliability of IT services within their organizations.