Course
Innovation Management to Promote Institutional Excellence
The Innovation Management for Enhancing Organizational Excellence course is a training program that aims to provide participants with the knowledge and skills necessary to manage innovation within organizations to achieve organizational excellence. The course covers the basic concepts of innovation and innovation management tools and techniques that help organizations achieve a sustainable competitive advantage. It will focus on innovation strategies, including organizational creativity, new product and service development, and continuous improvement across various aspects of organizational operations. The course also covers managing the innovation process from ideation to implementation and how to motivate teams to deliver innovative solutions in dynamic work environments. Participants will learn how to apply techniques such as design thinking and open innovation to enhance the ability to produce innovative solutions and keep pace with rapid market changes. The course includes practical case studies that illustrate how innovation management is applied in various industries, highlighting best practices for achieving effective organizational innovation. The course aims to enable participants to manage innovation strategically to enhance efficiency, competitiveness, and sustainability of organizational performance. The course is targeted at executives, team leaders, and project managers seeking to implement innovation strategies within their organizations to achieve organizational excellence.
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دورة نماذج اللغة الكبيرة هي برنامج تدريبي يهدف إلى تمكين المشاركين من فهم وتطبيق نماذج اللغة الكبيرة (Large Language Models – LLMs) مثل GPT، BERT وغيرها من النماذج المتقدمة في معالجة اللغة الطبيعية. تتناول الدورة المفاهيم الأساسية لنماذج اللغة الكبيرة وكيفية تدريبها وتطبيقها في مجموعة متنوعة من المهام مثل الترجمة، التلخيص، الإجابة على الأسئلة، وتحليل المشاعر. سيتم التركيز على مفهوم التعلم العميق وتقنيات مثل الشبكات العصبية التوليدية و التحويلات (Transformers) المستخدمة في تدريب نماذج اللغة الكبيرة. كما تشمل الدورة كيفية تحسين أداء النماذج من خلال التعلم الموجه وغير الموجه، واستخدام تقنيات مثل Fine-tuning لتخصيص النماذج لاحتياجات معينة. سيتعلم المشاركون كيفية استخدام أدوات مثل Hugging Face وTensorFlow لتطوير نماذج لغة كبيرة وتحسين أدائها. تتضمن الدورة مشاريع تطبيقية ودراسات حالة عملية تهدف إلى تطوير مهارات استخدام نماذج اللغة الكبيرة في مختلف الصناعات مثل الرعاية الصحية، التعليم، المالية، وقطاع الأعمال. تهدف الدورة إلى توفير فهم عميق لآلية عمل نماذج اللغة الكبيرة وتطبيقاتها العملية في تحسين الأتمتة، تقديم الرؤى الذكية، وتحسين التفاعل مع العملاء. تستهدف الدورة المطورين، الباحثين في الذكاء الاصطناعي، ومحترفي معالجة اللغة الطبيعية الذين يسعون إلى اكتساب مهارات متقدمة في العمل مع نماذج اللغة الكبيرة.
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Participants will learn how to select international suppliers and manage international purchasing contracts in compliance with international legal standards and customs regulations. Advanced negotiation techniques will also be highlighted to help achieve the best offers in international purchasing deals.
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The ISO 20000 Technical Support Management Systems course is a training program that aims to develop participants' skills in managing IT services according to the international standard ISO 20000. The course covers the basic concepts of IT service management, the technical support delivery process, and best practices for quality assurance. Emphasis will be placed on applying the ISO 20000 framework to the design and implementation of technical support services, with an emphasis on achieving efficiency and effectiveness in the provision of support and maintenance of IT systems. The course also covers request management, incident response, process improvement, and performance measurement to ensure high-quality and effective service delivery. Participants will learn how to develop technical support policies and procedures, implement continuous improvement strategies, and ensure compliance with ISO 20000 standards. The course includes practical case studies, applied exercises, and performance evaluation tools to enhance practical understanding. It also aims to develop skills in quality measurement and performance analysis to ensure efficient technical support delivery. The course is aimed at IT managers, technical support teams, and IT consultants seeking to achieve sustainable improvement in technical support services using ISO 20000 standards.
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